Frequently Asked Questions

Q: What are your hours?

A: We are open Monday - Friday from 10:00 AM to 6:00 PM (EST). Closed Saturday's / Sunday's and the following Holiday's:

Martin Luther King Jr.
Good Friday
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Christmas Eve
Christmas Day
New Years' Eve
New Years' Day

Q: How long does an item take to ship?

A: All orders are processed and shipped within 3 business days. If order is custom, such as t-shirts, please allow another 2 to 3 days for processing. The estimated delivery time is 3-4 business days for U.S. shipments and 6-10 business days for international. When your order ships, you'll receive a shipping confirmation email with a tracking number. 

Q: What is your return policy?

A: For our return policy, please follow this link: https://dimesnslimez.com/pages/refund-poicy

Q: Do you have a storefront?

No, we are an online only boutique. 

Q: How often are items restocked?

A: Short answer is we try our best to restock as often as possible. However, shipping time frames from our vendors make it difficult to provide a specific date of restock. We do offer email notifications when your favorite items return. For each item you wish to be notified about, select your size and enter your email address to be notified when the item has been restocked.

We do not restock sale merchandise. Those items are final sale.

Q: Have a question you don’t see here?

A: Please check our Shipping page to find more answers. If you still want to talk to someone on our team, reach out to us with questions today. You can email us at dimesnslimez@gmail.com.